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Troubleshooting: The most common problems and how to solve them
Troubleshooting: The most common problems and how to solve them
12 articles in this collection
Written by
Lucie Tvaruzkova
and
Jakub Bouchner
Overwhelmed by email notifications?
How to limit the notifications you receive
Written by
Jakub Bouchner
Updated over a week ago
You can't log in to SingleCase
Invalid login password
Written by
Jakub Bouchner
Updated over a week ago
You can't get to a certain section in SingleCase
SingleCase access is influenced by the role you were assigned to
Written by
Jakub Bouchner
Updated over a week ago
Are you having troubles with SingleCase Uploader?
I'm missing the "SingleCase Uploader" folder
When SingleCase launches, you don't see the "SingleCase Uploader" folder on your desktop
Written by
Jakub Bouchner
Updated over a week ago
The "SingleCase Uploader" folder "doesn't fit", I can't see my clients and cases
Written by
Jakub Bouchner
Updated over a week ago
Don't see the newly created case/new client in the "SingleCase Uploader" folder?
Složka “SingleCase Uploader” se nesynchronizuje
Written by
Jakub Bouchner
Updated over a week ago
You don't see the uploaded documents in the "SingleCase Uploader" in SingleCase?
The "SingleCase Uploader" folder does not upload files
Written by
Jakub Bouchner
Updated over a week ago
How to upload files with a long path
Written by
Lucie Tvaruzkova
Updated over a week ago
You cannot upload a blank document?
Written by
Jakub Bouchner
Updated over a week ago
Are you unable to upload a document of an unusual type?
Document type may not be supported by SingleCase
Written by
Jakub Bouchner
Updated over a week ago
Having trouble opening, saving or downloading documents?
Document takes too long to open
Long file opening
Written by
Jakub Bouchner
Updated over a week ago
You have a problem downloading a large number of files
Maybe your company restricts this possibility or you have exceed the download limit (500)
Written by
Jakub Bouchner
Updated over a week ago