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Uploading documents. A quick overview of the main ways
Uploading documents. A quick overview of the main ways

How to choose the ideal uploading method for what you need

Jakub Bouchner avatar
Written by Jakub Bouchner
Updated over a week ago

There are 5 basic options to upload a document, a folder or an entire complex stack of documents to SingleCase.

  1. Drag & drop from your computer, or dragging a document to the homepage of a specific Case. It is the most popular way among users if you need to get documents from your computer to SingleCase quickly. You can choose the specific folder on the Case where you need to get them, or "drop" them directly into the overall tree structure.

    Best for: drag & drop can handle documents and folders of multiple levels. It's handy for when you have documents on your desktop, in explorer, or brought in on a flash drive. If you decide to upload hundreds of documents this way, just be warned that it will take a bit of time and we recommend considering option number 4.

  2. Using the Cloud icon. If you're directly in Singlecase on a particular Case, you can use the "Cloud" button found at the top here. When you click on it, it will open a window with a selection of documents stored on your computer.

    It's best for: It's good for uploading individual documents or groups of documents, but it can't handle entire folders.

  3. Via SingleCase Uploader. A folder with this name was created on your computer's desktop when you opened the first document (if you can't find it, contact our customer support or your IT helpdesk). The folder faithfully mirrors the current structure of the Clients and Cases you have in SingleCase.

    It creates an empty drawer on your computer for each Case. You can then just drag and drop documents, folders, complex document structures into this drawer and they will flow into SingleCase to the right place.

    Best for: if you want to upload documents to multiple folders at the same time. If you have unstable internet that occasionally drops out - Uploader can handle that.

  4. From email using drag & drop. You can drag & drop an email to a Case Mail. At that point the email will be saved there with its attachments, plus its attachments will additionally be saved in the Documents folder you have in each Case's document storage. So you don't have to manually drag and drop attachments.

  5. From your email using SingleCase sync with your Outlook. If you link Outlook and SingleCase, your current structure of Clients and Cases will be mirrored in your Outlook. Then all you have to do is copy or move the email in Outlook to the appropriate drawer and it will go to the correct place in SingleCase.

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