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Troubleshooting: The most common problems and how to solve them


You can't log in to SingleCase
You can't get to a certain section in SingleCase
Overwhelmed by email notifications?
I'm missing the "SingleCase Uploader" folder
The "SingleCase Uploader" folder "doesn't fit", I can't see my clients and cases
Don't see the newly created case/new client in the "SingleCase Uploader" folder?
You don't see the uploaded documents in the "SingleCase Uploader" in SingleCase?
How to upload files with a long path
You cannot upload a blank document?
Are you unable to upload a document of an unusual type?